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FREQUENTLY ASKED QUESTIONS
Do you ship worldwide?
Yes, we ship internationally to most countries! Please note that international shipping times may vary depending on your location.
WHAT ARE YOUR SHIPPING TIMES?
We aim to ship your order as quickly as possible and offer fast delivery to most countries. Shipping times vary depending on your location, for more details, please check our Shipping Policy.
WHERE DO YOU SHIP FROM?
Our products are shipped from various locations to ensure efficient delivery. The specific shipping origin may vary depending on product availability and your destination. Rest assured, we aim to deliver your order in a timely manner, regardless of the shipping origin.
DO I NEED TO PAY CUSTOMS FEES OR VAT?
No. The prices displayed on our site already include VAT and custom duties. There are no extra fees.
What happens if I want to return my order?
We offer returns within 30 days of receiving your order.
If you are not completely satisfied with your purchase, simply contact our customer support team, and we’ll guide you through the return process.
WILL THE PRODUCT LOOK EXACTLY LIKE THE PHOTOS?
Yes! What you see is what you get. We ensure that our photos reflect the true colors and design of our bags so there are no surprises when it arrives. Plus, we back this up with our 30-day easy returns and 1-year warranty, so you can shop with confidence.